What is an Action Plan?

The Action Plan enables staff to monitor the actions taken to bridge gaps in the Compliance Assessment that has been submitted. 


How does it work?

Once any action is updated in the Action Plan, the data then updates the Compliance Dashboard. For example, when actions are taken to bridge gaps, the Compliance Dashboard will show the updated % compliance across the dates on which the assessment was submitted, and the actions updated in the Action Plan.



Navigation

Navigate to Manage Programme -->> Bridge Gaps -->> Action Plan Guide



Action Plans table

You will see an Action Plan only if you were assigned to fill up a Compliance Assessment questionnaire. 

In the example below, the user was assigned 3 different Compliance Assessments. 


The Score shows the percentage of the outstanding actions completed, as compared with the pending actions benchmarked when the Compliance Assessment was submitted. For example in the second row, 22 actions are Completed out of 25 actions, giving a Score of 88%. 

  


Click 'View Action Plan' to access the Action Plan.

The default filter is 'Tasks to Complete'. 

The user can choose to view the other task statuses using by clicking the relevant buttons. 

 


The default filter is 'All Sections'. The user can choose to filter to the relevant section in the Action Plan




When you have completed actions, or wish to record an update, click the 'Remarks / Evidence' button.


The system will then pop up a window for your input. 


Fill in the following:

  • Remarks about any changes done or actions taken. 
  • URL to link to evidence of action taken (if applicable).
  • Files (Add Evidence) to upload files as evidence of action taken (if applicable). 


Remarks

Update information on the action that has been done.


URL 

Add a link (e.g. https://......................) at which the evidence can be viewed, if applicable.


Files (Add Evidence)  

If 'Add Evidence' is clicked, you will be prompted to either upload a new file, or choose from files that were previously uploaded ('Choose from Existing Evidence').


Click the 'Save' button once you have completed updating the pop-up box. Your updates will be shown in the 'History' column, along with the date/time stamp.


To update the Status of this task, you can update the Progress (%) figure directly, or select from the Status droplist.



Whenever any change is made for the 'Status', you will be asked to provide evidence.


In this example, since the status is 'Completed (Compliant)', the system has moved this task out of 'Task(s) to Complete' and into 'Compliant (Completed)'. 


If you take another look at the Action Plans table, you will notice that the Score has moved from 88% to 92%, 



Likewise, if you take another look at the Compliance Dashboard, you will notice that the Overall Progress has moved up to 67%. You can toggle to the Overall Progress scores on other dates by using the left and right arrow keys above the dashboard.